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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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fabian lopez

June 14, 2025

5  out of  5
rating by fabian lopez
"If I could give more stars, I would! I highly recommend Natalie Arnett State Farm Insurance. We were hit by a tornado on 11/3/2024, and from the start, Natalie Arnett’s office has been amazing in helping us through the whole process. I especially want to thank Anna Rucker—she’s been super helpful and quick to respond, both to me and our contractor. She made things go a lot smoother and really helped keep things moving. If you’re looking for an insurance agent, you really can’t go wrong with Natalie Arnett State Farm. Dealing with insurance isn’t always fun, but having a good agent makes a big difference during tough times. We’re really thankful for everything they’ve done."
We responded:
"Thank you so much for your kind words, Fabian! We're glad to hear that Natalie and Anna were able to assist you during such a challenging time after the tornado. Your recommendation means a lot to us, and we will continue to do our best to support our clients. We appreciate your trust in us and are here for anything else you may need in the future."
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Cyril Laundreaux

June 7, 2025

5  out of  5
rating by Cyril Laundreaux
"Awesome business"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again soon."
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Bill Hopkins

June 5, 2025

1  out of  5
rating by Bill Hopkins
"I can't ever get to talk with this woman. She is never around and she has been overseas lately. I'm not happy."
We responded:
"Hi Bill, I am always available to my policyholders by appointment. I also employ a large full time staff that are all licensed and happy to help you if your time line is urgent. Feel free to give the office a call or email me to set up an appointment to discuss your concerns. "
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Nora Ratley

May 30, 2025

5  out of  5
rating by Nora Ratley
"David was very helpful getting home insurance fixed. Thanks for a. Great job well done"
We responded:
"Thank you for your positive feedback, Nora! We're thrilled to hear that David was able to assist you with your home insurance needs. Your appreciation motivates us to continue providing great service. If you need anything else in the future, feel free to reach out!"
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Kevin Johnson

May 30, 2025

5  out of  5
rating by Kevin Johnson
"Very good experience with Rachel! Very friendly! Very happy with their service! Thanks Ladonna Johnson"
We responded:
"Thank you for your wonderful feedback, Kevin! We're thrilled to hear that you had a great experience with Rachel and our team. We pride ourselves on providing friendly and excellent service, and it's always rewarding to know when we've succeeded. We appreciate your support and look forward to serving you again!"
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Travis Wano

May 27, 2025

5  out of  5
rating by Travis Wano
"Natalie's state farm saved me so much on my insurance. Her and her team are excellent. One of her team members, David was so helpful. I recommend it everyone in the area to get insurance at Natalie's state farm"
We responded:
"Thank you for your fantastic review, Travis! We're thrilled to hear that you saved so much on your insurance and had a great experience with Natalie's State Farm team, especially with David. We appreciate your recommendation and look forward to serving you and your friends in the future. Your satisfaction means the world to us!"
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Regina Pound

May 15, 2025

5  out of  5
rating by Regina Pound
"My experience with Natalie Arnett State Farm, was absolutely the best thing that could've happened to me. I met Rachel all her help and going over everything, she was so very helpful, very kind, understanding . She saved me like you wouldn't believe. Rachel, thanks! You're the best."
We responded:
"Regina, Thank you so very much for your kind words regarding my agency and our team. We are so thrilled to be able to help you with all of your insurance needs and that Rachel was fabulous to work with! We appreciate your trust in us and love being your Good Neighbor!"
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Brandi O'Dell

March 19, 2025

5  out of  5
rating by Brandi O'Dell
"Natalie and Rachel are absolutely amazing. They both go beyond to help and make you feel comfortable, either making a claim, adding a policy or even just a question. They are the rock stars of insurance."
We responded:
"Brandi, Thank you for your kind words and stellar review! We love being able to take care of our friends & family!"
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Hazel Bennett

March 13, 2025

5  out of  5
rating by Hazel Bennett
"My agents are so reliable and respond to any request very timely. Racheal. Marsha are very professional."
We responded:
"Thank you Hazel for your kind words and 5 star review of our Agency and staff. We are grateful for your business and look forward to assisting you with all of your insurance needs."
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C

March 11, 2025

5  out of  5
rating by C
"Melissa Merritt always provides excellent customer service in all aspects. She is knowledgeable, courteous, & very efficient. Her willingness to look into something I have a question about is always followed up with a return phone call in a timely manner. C Linthicum, Shawnee, OK"
We responded:
"Thank you Ms. Linthicum for your kind words and awesome review of Melissa! We appreciate you and the opportunity to serve you and your family. We love being your Good Neighbor! "
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jenny countess

March 5, 2025

5  out of  5
rating by jenny countess
"Natalie Arnett and her staff are amazing. Rachel has helped me so much over the years. She has been patient with me and helped save me lots of money! I appreciate all they have done for me over the years. You won’t find a better group to help with insurance!"
We responded:
"Thank you, Jenny, for your 5-star review! My State Farm team and I are happy to be your good neighbor and appreciate the opportunity to serve you and your family with all of your insurance needs."
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Natalie Pease

February 17, 2025

5  out of  5
rating by Natalie Pease
"Natalie Arnett's State Farm office is amazing! We use them for everything and they are always so helpful and friendly. Highly recommend them for all of your insurance needs. Call and ask for Anna, she's the best!!!"
We responded:
"Thank you Natalie for the stellar review of our Agency and Team. We appreciate you and your loyalty to our small business! ❤️"
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Kelly Vague

February 11, 2025

5  out of  5
rating by Kelly Vague
"Rachel was amazing & I should mention friendly, knowledgeable, & expeditious! Thank you for providing affordable insurance with a neighborly welcome!"
We responded:
"Thank you, Kelly, for the awesome review of our team member Rachel and our agency. We are thrilled to be able to assist you with all of your insurance needs and we love nothing more than being your Good Neighbor! "
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Brianna C

February 8, 2025

5  out of  5
rating by Brianna C
"Anna is the sweetest person and she makes you feel like family! If you need someone to make sure you have the coverage you need, she’s your girl!"
We responded:
"Thank you Brianna for your kind review of our agency and our rockstar team member Anna! We appreciate you and are grateful to help you with all of your insurance needs! "
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Wayland Johnson

February 6, 2025

5  out of  5
rating by Wayland Johnson
"Friendly and prompt service! Great place for insurance! They saved me over $1200 a year for my Home and Auto!"
We responded:
"Thank you Wayland for the awesome review of our agency. We are thrilled to be able to save you money and provide you with excellent coverage and support from our team! We are here to help! "
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Jack Conwell

February 3, 2025

5  out of  5
rating by Jack Conwell
"They are easy to talk to and get the job done."
We responded:
"Thank you Jack for your fabulous review of our agency and team. We are thrilled to be able to help you with all of your insuance needs. We appreciate your loyalty! "
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Joshua Bennett

January 28, 2025

5  out of  5
rating by Joshua Bennett
"Anna is great and is always willing to help anyway she can."
We responded:
"Thank you Josh for your fabulous review of our agency and Anna’s helpfulness. We appreciate you and value your business. "
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Paul McIntire

January 23, 2025

5  out of  5
rating by Paul McIntire
"Was very helpful to my questions."
We responded:
"Thank you, Paul for the kind words and 5-star review! We’re glad to know you’re happy with the service at our State Farm agency. If you ever have any questions or need assistance, we’re here to help and we appreciate your business and loyalty."
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Marsha Bullock

December 20, 2024

5  out of  5
rating by Marsha Bullock
"Great place !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brittany Freeman

December 20, 2024

5  out of  5
rating by Brittany Freeman
"Great agent to work with! When our customers move to OK and need a new agent she is our go to . Great team and attention to detail."
We responded:
"Brittany, Thank you for your 5-star review and kind words! My State Farm team and I are happy to be your good neighbor from afar!"
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Corey Holman

December 19, 2024

5  out of  5
rating by Corey Holman
"Have known Natalie for a long time. She is great to work with. Also very pro Police and Fire which is a big deal to me."
We responded:
"Corey, We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help, and you know 100% we love and appreciate our fire and police. It is our honor to help take care of our first responders and their families! "
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Sheri Hays

December 18, 2024

5  out of  5
rating by Sheri Hays
"I would like to thank Monta with State Farm, Natalie Arnett’s office in Shawnee for all her help with our insurance needs. She went above and beyond to answer our questions! Thank you Monta and Merry Christmas!"
We responded:
"Sheri, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate you and your loyalty to our small business!"
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Rick Robertson

December 17, 2024

5  out of  5
rating by Rick Robertson
"The ladies are always very helpful and understanding . Excellent customer service. One of the best agents out there."
We responded:
"Thank you Rick for your 5 star review and kind words regarding our staff! We appreciate the opportunity to serve you with all your insurance needs and are always here to help! "
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Mary Pearcy

December 16, 2024

5  out of  5
rating by Mary Pearcy
"Donna has been soo kind and helpful. I definitely don't know what I would've done if I didn't have her helping me through this nightmare I have going on. Thank you Donna for being so thorough and helping me every step of the way."
We responded:
"Thank you for the five-star rating, and the kind words Mary! We know that navigating through the insurance world can be challenging and we are always here to help. "
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Blessed Grandmother

December 14, 2024

5  out of  5
rating by Blessed Grandmother
"Very nice"
We responded:
"Thank you for your awesome review of our agency and team! We appreciate you. "