State Farm® Insurance Agent Natalie Arnett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michelle Bagley
October 22, 2026
"Natalie Arnett State Farm office has been so helpful for our home, car and life insurance needs. The staff is friendly and happy to answer any questions."
"Michelle,
Thank you so much for your kind words and wonderful review! ❤️😊 We are so happy to hear that you've had a great experience with our team! Making insurance easy, answering your questions, and being there when you need us most is what we're all about! 🏡🚗❤️ We truly appreciate you trusting Natalie Arnett State Farm with your home, auto, and life insurance needs. Thank you for being part of our State Farm family! 🌟🥰"
Jerry Orth
October 20, 2026
"Destiny was patient with me and my dinosaur texting skills. Very easy to do business with. Thanks"
"Thank you so much for the kind words, Jerry! ⭐️ We’re so glad Destiny was able to make the process easy and stress-free. 🦖📱 We know technology can be frustrating sometimes, and we’re always happy to help every step of the way. Thank you for trusting Natalie Arnett State Farm with your insurance needs — we truly appreciate your support! 🚗🏡❤️
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stephen guy
October 19, 2026
"They are awesome folks. Let us know cheaper ways to do things with best coverage. The receptionist Tiffany is awesome...she helps out so much and is always smiling."
"Stephen,
Thank you so much for your kind review! ❤️😊 We love helping our customers find the best coverage while making sure they're getting the most value for their money! 🏡🚗 We're especially happy to hear that Tiffany has made such a wonderful impression! Her smile and willingness to help are truly appreciated, and we are so lucky to have her on our team! 🌟🥰 Thank you for trusting Natalie Arnett State Farm with your insurance needs! We appreciate you and look forward to continuing to take great care of you! ❤️🎉"
Orvena Gregory
October 16, 2026
"Always very helpful."
"Thank you Orvena, for the kind words and 5-star review of our services! We appreciate you and your support of our small business. We pride ourselves on outstanding service to our customers, all while helping them better understand their auto, home, and life insurance needs."
Kim Foster
October 16, 2026
"We have been discussing life insurance policies with Macie and she has been very helpful and has reached out several times to make sure we understand everything"
"Thank you, Kim, for your glowing 5-star review! We are grateful to be able to partner with you and your loved ones and make sure that you and your family are protected with life insurance and have a better understanding of all of our insurance products that meet your needs. Thanks again for supporting our small business!"
Trenae Horse lover
October 11, 2026
"Do not recommend. Extremely rude front desk and overpriced"
"I’m sorry it seems we don’t have a customer profile for you, nor have we interacted with you in office. We also don’t determine insurance rates. Your insurance rates are typically based off of your insurance score which is tied to your credit score, payment history as well as accident and claims history. If those things are unsatisfactory you will see a much higher rate.
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T. L. Dayton
September 29, 2026
"Needed roadside assistance, I was on side of I-40 interstate with a blown out Tire. Friday afternoon on Labor Day weekend. State Farm closed early Friday. I was on I-40 in 100 plus degree heat for 3 1/2 hours, roadside assistance never showed, ended up changing tire myself! Like a good neighbor State Farm wasn't there!"
"T.L., we’re sorry you were frustrated with your roadside assistance experience; however, this review does not tell the full story. Our records show that our office spoke with you by phone that afternoon and provided you with the information needed to contact the third-party roadside assistance provider that handles these service calls. State Farm also provides 24/7 customer care and assistance through the State Farm app, even when our local office is closed.
You also advised our office that after speaking with us, your cell phone was not working properly, which unfortunately limited your ability to continue communicating with the roadside assistance provider. While we certainly understand how frustrating it would be to be stranded on I-40 in extreme heat, our local insurance agency does not dispatch or physically perform roadside services. Those services are handled by a third-party roadside assistance network.
We take our responsibility to our customers seriously, and when you contacted our office, we answered, spoke with you, and provided the appropriate information to obtain roadside assistance. For someone who wants a service that directly manages and dispatches its own roadside assistance experience, a dedicated roadside service such as AAA may be a better fit.
We believe it is important that the complete circumstances be represented accurately, particularly when reviewing the service provided by our local office."
Timmy Gustin
September 15, 2026
"Always friendly and knowledgeable. Have the answers to all my questions everytime without hesitation. Great coverage as well. Best insurance agency around in my opinion. They get an EXCELLENT grade from me"
"You just made our day! 😊 Thank you for the awesome review and for trusting Natalie Arnett State Farm. We’re always here when you need us—just a call or visit away!"
Timothy Tunnell
August 28, 2026
"Natalie is amazing and the girls are amazing as well and really Helpful"
"Thank you Timothy for the awesome 5 star review. We are grateful for your support of our small business and appreciate the opportunity to help you with your auto and home insurance needs!"
Luis Lugo
August 21, 2026
"Excellent staff and great customer service!"
"Thank you Luis for the amazing review! We appreciate your support and the opportunity to help you with all of your insurance needs~"
Lanna Cornell
August 21, 2026
"Amazing office. Amazing staff"
"Thank you Lanna for your 5 star reviw of our office and our team! We are thankful to be able to assist you with your auto, home, and life insurance needs."
Lorraine Bentle
August 5, 2026
"Super nice agent"
"Lorraine, thank you so much for your kind words! We're so glad you had a great experience with our team at Natalie Arnett State Farm. Providing friendly, knowledgeable service and helping our customers find the right auto insurance, home insurance, life insurance, and business insurance is what we're passionate about. We truly appreciate your support and trust in our locally owned business!
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C
August 5, 2026
"Destiny Bell is excellent in all aspects. She provides excellent customer service in an efficient & timely manner KUDOS to Destiny!!"
"Thank you Ms. Linthicum for your kind words and awesome review of of team! We appreciate you and the opportunity to serve you and your family. We love being your Good Neighbor! "
Lucia Mckinney
July 10, 2026
"Love my experience with State Farm! They answer all of my questions and made the entire so easy. I really appreciate their excellent customer service and how easy they are to reach whenever I need help. I highly recommend State Farm to anyone looking for reliable insurance and an agency that truly cares about its customers! Natalie Arnett is extremely helpful and responds quickly!"
"Thank you so much Lucia, for your wonderful review! We truly appreciate your kind words and are grateful that you chose our agency to help protect what matters most. Providing responsive service and making insurance simple and stress-free is always our goal, so it means a lot to hear that you've had such a positive experience. Thank you for recommending our team for your auto and home insurance needs—we're always here whenever you need us"
Victoria Florie
June 30, 2026
"Great customer service! Quick response time. Very friendly and professional."
"Thank you Victoria for the awesome 5 star review, Victoria. We truly appreciate you taking the time to share your experience. Providing friendly, professional service and responding quickly to our customers is always our goal. We're grateful for the opportunity to help with your insurance needs and are always here whenever you need us. Thanks again for your support!"
Jennifer Bowen
June 6, 2026
"Office staff was very helpful, was able to get me a quote for home and auto and save me a lot of money. It was quick and easy to switch over to State Farm. Highly recommend Natalie Arnett's office for anyone needing insurance! So thankful for them!"
"Thank you so much Jennifer, for your thoughtful review! We're so happy we could help you save money on your home and auto insurance while making the switch to State Farm quick and easy. Our team is committed to providing exceptional service and helping our customers find the coverage that best fits their needs. We truly appreciate your recommendation and are grateful for the opportunity to serve you. Thank you for trusting Natalie Arnett State Farm—we're always here whenever you need us!"
Logan Weaver
June 3, 2026
"Always quick to respond via email, and very helpful in person or by phone!"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Morgan Leger
May 5, 2026
"She reached out, was very helpful, and got me one of the best prices I’ve seen on homeowner insurance quotes in a while. Not to mention I already had auto insurance through them which was already the best price! Then she bundled it and I saved even more money!! I love that they care about the customer/client more than the bottom dollar!"
"Morgan, thank you so much for the kind words! ⭐️ We’re so happy we could help you find great coverage at a great price on your homeowners insurance — especially when bundling with your auto insurance saved you even more! 🏡🚗💰
At Natalie Arnett State Farm, we truly believe in putting people first and helping our customers find the protection that fits their needs and budget. Thank you for trusting our team and supporting our small family-owned business. We’re always here whenever you need us! ❤️"
maitlyn Craig
April 28, 2026
"It was such a easy process to switch over insurance, and Natalie was extremely helpful, and was able to answer any questions I had."
"Maitlyn,
Thank you for the great review! We’re glad your switch was easy and that our team was able to help every step of the way. We’re proud to serve the Shawnee community with reliable auto insurance, home insurance, and life insurance, and we truly appreciate your business!"
Terri Bond
March 26, 2026
"Anna was extremely helpful and efficient— and very pleasant! 100%"
"Thank you Terri for your 5 star 🌟 review of our agency team and of Anna! We appreciate the partnership and are grateful for your loyalty. "
ken Lawson
March 23, 2026
"Had problems with site they worked it out great!"
"Thank you Ken for your glowing review of our team, agency and the price we were able to secure for all of your insurance needs. We are grateful to be your Good Neighbor Agent! "
Davis Weingartner
March 20, 2026
"Natalie Arnett is great with all the paperwork."
"Thank you Davis for your review! We always strive to earn your business and a 5 star review so please let us know how we can help! "
Linda Walls
March 16, 2026
"State Farm,,, was great answering all my questions"
"Thank you, Linda, for your feedback! We're glad we could assist with all your questions. Your support means a lot to us."
Matthew Wilkinson
March 13, 2026
"Called them for a quote. They quickly got to the bottom of what current coverage I had and deductible for my home and Auto. Improved my coverage and deductible and beat the other few companies that I was comparing. I would highly recommend Natalie Arnett State Farm insurance agency in Shawnee!"
"Thank you Matthew, for your outstanding review of our team, agency, and your recommendation. We are grateful for your support and thrilled to help you with your auto and home insurance needs. 🚗 🏡 "
Bobbie Decker
March 6, 2026
"Had questions about my bill and the payment date and they were very helpful answered all my questions and cleared up some of my confusion. They werevery courteous and thoughtful."
"Thank you, Bobbie for your awesome 5 star and glowing review of our team and Agency. You made our day! We are grateful to be your Good Neighbor Agent and Team!"